Enrollment
Erin reviews your goals and onboards you to the concierge member portal in a 30 minute call.

Direct Access Primary Care
Time, Access, and Continuity
Traditional primary care often feels rushed. You wait weeks for a slot, sit in a crowded waiting room, then get 7 to 10 minutes with a provider who barely has time to read your chart. Refills get delayed, questions go unanswered, and complex issues like fatigue, hormones, weight, and mood get parked behind the next quick visit. For busy professionals, parents, and patients with multiple conditions in Auburndale and Lakeland, that model leaves real health goals on the table.
Concierge medicine flips the model. You join a small panel, pay a flat annual membership, and gain unhurried 60 to 90 minute annual exams, same-day or next-day sick visits, and direct access to Erin Garza, APRN, FNP-C by phone or text. Care is integrated with on-site psychiatry, hormone replacement therapy, IV therapy, and aesthetics, so your annual physical, your weight management plan, and your mental health all live in one coordinated record.
Membership-Based Primary Care
Concierge medicine is a membership-based model of primary care in which patients pay an annual or monthly fee for an enhanced, relationship-driven experience. In exchange, the provider keeps a deliberately small patient panel, which protects time for longer visits, same-day or next-day access, and continuity of care. The American Academy of Family Physicians describes this as part of the broader direct primary care movement, designed to restore the patient-physician relationship and reduce administrative friction (see AAFP policy on direct primary care).
At Evolving Mind and Body, your concierge membership at our Auburndale, FL practice covers comprehensive annual physicals, same-day sick visits, direct messaging with Erin Garza, APRN, FNP-C, lab and imaging coordination, specialist referrals, preventive screening, and travel medicine. Membership does not replace insurance for hospital, specialist, or imaging costs, so most members pair concierge care with a standard insurance plan or HSA, consistent with guidance from the Centers for Medicare and Medicaid Services on cash-pay primary care arrangements.
Because your primary care, psychiatry, hormone optimization, and aesthetic care all sit in one practice, concierge membership becomes a true health home. Erin coordinates with Jason Floyd, MSN, APRN, PMHNP-BC for any psychiatric overlap, so issues like fatigue, anxiety, sleep, and metabolic health get addressed together rather than in silos.
Time, Access, and Outcomes
Skip the 3 to 6 week wait when you actually need to be seen.
60 to 90 minute annual exams replace rushed 10 minute slots.
Phone and text your provider, not a voicemail tree.
A capped panel size protects continuity and quality of care.
Psychiatry, HRT, and aesthetics all coordinated in one chart.
Flat annual fee covers visits, messaging, and care coordination.
Compare Your Options
| Treatment | Mechanism | Time | Results | Duration | Downtime | Best For |
|---|---|---|---|---|---|---|
| Concierge Medicine | Annual membership, capped panel, direct provider access | 60-90 min annual physical, same-day sick visits | Deeper relationship, faster access, integrated specialty care | Annual membership, ongoing | None | Patients wanting time, access, and integrated care |
| Traditional Insurance-Based Primary Care | Insurance reimbursement, large panel, brief visits | 10-15 min visits, 3-6 week wait for new appointments | Standard preventive and acute care | Per visit, billed to insurance | None | Healthy patients with simple needs and good insurance |
| Direct Primary Care (DPC) | Monthly fee, no insurance billing for primary care | 30-60 min visits, same-day or next-day access | Affordable monthly access, simpler billing | Monthly subscription | None | Patients seeking predictable monthly costs without insurance friction |
Membership Fit Considerations
Concierge medicine fits patients who value time, access, and continuity of care, and who want their primary care integrated with mental health, hormone, and wellness support. Research published in the peer-reviewed literature on patient-centered medical homes suggests that smaller panels and longer visits correlate with stronger preventive care delivery (see PubMed evidence on direct primary care models).
The right fit comes from a candid conversation about your goals, schedule, and budget. Membership is voluntary and can be revisited each year.
Erin reviews your goals and onboards you to the concierge member portal in a 30 minute call.
Erin performs a 60 to 90 minute comprehensive exam with full labs and screening review.
Erin builds a 12 month plan covering chronic conditions, prevention, and wellness goals.
Members text or call Erin directly for sick visits, refills, and urgent questions.
Erin reviews labs, medications, and progress toward goals every 3 months.
Concierge medicine is a service model, not a medication or procedure, so traditional clinical side effects do not apply. There are, however, important limitations members should understand before enrolling.
Membership covers primary care visits, messaging, and coordination at Evolving Mind and Body. It does not replace insurance for hospitalization, surgical care, advanced imaging, specialist visits outside our practice, emergency department care, or prescription medications. The U.S. Food and Drug Administration and federal regulations still govern any prescriptions, vaccines, and lab orders managed through your concierge relationship (see FDA for medication safety information).
Members should maintain a separate health insurance plan, Medicare plan, or HSA-eligible high-deductible plan for non-primary-care needs. Concierge fees are typically not reimbursable by insurance, though some HSA and FSA accounts may apply, depending on plan terms. Cancellation, refund, and renewal policies are clearly outlined in your enrollment agreement. If your needs change, Erin will help you transition smoothly to a traditional primary care relationship at any time.
Concierge medicine in Florida is structured as a flat annual or monthly membership fee. Pricing reflects the smaller patient panel, longer visits, and direct access included with membership. At Evolving Mind and Body, concierge membership is designed to be transparent, predictable, and easy to budget.
Final pricing depends on your selected tier and any household add-ons. Schedule a complimentary discovery call with Erin Garza, APRN, FNP-C to walk through the membership agreement and confirm fit before enrolling.
Erin Garza brings two decades of emergency and family medicine.
Direct collaboration with Jason Floyd for mood, sleep, and ADHD.
HRT, peptides, IV therapy, and aesthetics integrated with primary care.
Erin is a Polk County local who knows the community we serve.
Answers Before You Enroll
Concierge medicine is a membership-based primary care model. You pay a flat annual or monthly fee for longer visits, same-day or next-day access, and direct phone or text contact with your provider.
Concierge providers keep small patient panels, which protects time for 60 to 90 minute exams and rapid access. Traditional primary care typically uses 10 to 15 minute slots and 3 to 6 week appointment waits.
Florida concierge primary care typically runs $1,800 to $3,600 per year for an individual membership. Final pricing at Evolving Mind and Body depends on your selected tier and any household add-ons.
Membership fees are not billed to insurance. Members should keep a separate health plan, Medicare plan, or HSA-eligible plan for hospital, specialist, imaging, and prescription costs outside primary care.
Yes, many members maintain relationships with specialists or other providers. Erin Garza serves as your primary care quarterback and coordinates referrals as needed across Polk County.
Busy professionals, parents, frequent travelers, and patients managing chronic conditions who want longer visits, faster access, and integrated psychiatry, hormone, and wellness care under one roof.